Legal

Privacy Policy

Last updated: 8 October 2026

1. Who we are

Uptegral Ltd is a commercial fit out, refurbishment and flooring contractor registered in England & Wales, with a registered office in Godalming, Surrey, GU7. We are the data controller for personal data collected through this website.

2. What data we collect

We may collect the following categories of personal data:

Contact data — name, email address, phone number, company name, and the content of enquiry messages submitted through our contact form.
Usage data — IP address, browser type, pages visited, time on site, and referral source, collected automatically when you visit our website.
Communications data — records of correspondence if you contact us by email or phone.

3. How we use your data

We use your personal data to:

Respond to enquiries and provide quotations (lawful basis: legitimate interests / pre-contractual steps).
Fulfil contracts for fit out, refurbishment or flooring works (lawful basis: performance of a contract).
Improve our website and understand how visitors use it (lawful basis: legitimate interests).
Comply with legal obligations, such as tax and accounting requirements (lawful basis: legal obligation).

We do not use your data for automated decision-making or profiling, and we do not sell your data to third parties.

4. Cookies and third-party services

Our website uses cookies and embeds third-party services. Please see our Cookie Policy for full details.

5. Data sharing

We may share your data with:

Service providers — hosting, email delivery, and CRM platforms that process data on our behalf under data processing agreements.
Professional advisers — accountants, solicitors, and insurers where necessary.
Authorities — where required by law or to protect our legal rights.

6. Data retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry data is typically retained for up to 3 years; contract-related data for up to 7 years in line with HMRC requirements.

7. Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data in certain circumstances.
Restrict or object to processing.
Data portability where processing is based on consent or contract.
Withdraw consent at any time where processing is consent-based.

To exercise any right, email info@uptegral.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries, contact us at info@uptegral.co.uk or write to Uptegral Ltd, Godalming, Surrey, GU7.